Product Design
VERGE
A business intelligence platform that integrates enforcement, payments, sensors, and data science to optimize parking operations, reduce congestion, and improve city mobility.
Year :
2023
Industry :
Smart Mobility / Saas
Client :
RiseTek Global
Project Duration :
8 months
Problem :
The platform had strong technical foundations but faced major usability issues. The UI felt outdated and inconsistent, eroding user trust and slowing down scanning on dense BI screens. Analytics were hard to interpret, leaving operators unable to quickly answer essential questions like occupancy status or revenue alignment. Flows were fragmented across multiple systems (LPR, payments, permits), forcing users to reapply filters and reconcile formats. For municipal staff, campus admins, and operators, limited accessibility and repetitive patterns made adoption even harder.
Solution :
I focused on redesigning Verge around clarity, speed, and scalability. The UI system was refreshed with a new typographic scale, accessible color tokens, unified icons, and spacing rules for dense tables. Dashboards were restructured to highlight high-signal KPIs first, with expandable detail to reduce chart clutter. Enforcement and variance analysis flows were streamlined with pre-filtered drilldowns and one-click export/share.
I also introduced charting and data-visualization guidelines, defining rules for states, outliers, and comparison modes. These improvements were documented and systematized, establishing reusable patterns that supported new modules like Enforcement Optimization, Occupancy+, and Revenue Audit.
Challenge :
The main challenge was to modernize the interface and simplify analytics without rewriting core data pipelines or vendor integrations.
I needed to design for both technical and non-technical users, ensuring accessibility while preserving the complexity of multi-source analytics. At the same time, I had to create scalable UI/UX patterns that would serve as a foundation for future modules and reduce design/engineering effort.
Summary :
The redesign transformed Verge into a modern, operator-first platform. Users gained faster comprehension of KPIs, shorter end-to-end flows, and improved readability. Accessibility enhancements supported smoother onboarding, while scalable design patterns positioned RiseTek to expand modules with less effort. By aligning visual clarity with actionable insights, the platform evolved into a more trusted, efficient, and scalable smart mobility solution.
More Projects
Product Design
VERGE
A business intelligence platform that integrates enforcement, payments, sensors, and data science to optimize parking operations, reduce congestion, and improve city mobility.
Year :
2023
Industry :
Smart Mobility / Saas
Client :
RiseTek Global
Project Duration :
8 months
Problem :
The platform had strong technical foundations but faced major usability issues. The UI felt outdated and inconsistent, eroding user trust and slowing down scanning on dense BI screens. Analytics were hard to interpret, leaving operators unable to quickly answer essential questions like occupancy status or revenue alignment. Flows were fragmented across multiple systems (LPR, payments, permits), forcing users to reapply filters and reconcile formats. For municipal staff, campus admins, and operators, limited accessibility and repetitive patterns made adoption even harder.
Solution :
I focused on redesigning Verge around clarity, speed, and scalability. The UI system was refreshed with a new typographic scale, accessible color tokens, unified icons, and spacing rules for dense tables. Dashboards were restructured to highlight high-signal KPIs first, with expandable detail to reduce chart clutter. Enforcement and variance analysis flows were streamlined with pre-filtered drilldowns and one-click export/share.
I also introduced charting and data-visualization guidelines, defining rules for states, outliers, and comparison modes. These improvements were documented and systematized, establishing reusable patterns that supported new modules like Enforcement Optimization, Occupancy+, and Revenue Audit.
Challenge :
The main challenge was to modernize the interface and simplify analytics without rewriting core data pipelines or vendor integrations.
I needed to design for both technical and non-technical users, ensuring accessibility while preserving the complexity of multi-source analytics. At the same time, I had to create scalable UI/UX patterns that would serve as a foundation for future modules and reduce design/engineering effort.
Summary :
The redesign transformed Verge into a modern, operator-first platform. Users gained faster comprehension of KPIs, shorter end-to-end flows, and improved readability. Accessibility enhancements supported smoother onboarding, while scalable design patterns positioned RiseTek to expand modules with less effort. By aligning visual clarity with actionable insights, the platform evolved into a more trusted, efficient, and scalable smart mobility solution.
More Projects
Product Design
VERGE
A business intelligence platform that integrates enforcement, payments, sensors, and data science to optimize parking operations, reduce congestion, and improve city mobility.
Year :
2023
Industry :
Smart Mobility / Saas
Client :
RiseTek Global
Project Duration :
8 months
Problem :
The platform had strong technical foundations but faced major usability issues. The UI felt outdated and inconsistent, eroding user trust and slowing down scanning on dense BI screens. Analytics were hard to interpret, leaving operators unable to quickly answer essential questions like occupancy status or revenue alignment. Flows were fragmented across multiple systems (LPR, payments, permits), forcing users to reapply filters and reconcile formats. For municipal staff, campus admins, and operators, limited accessibility and repetitive patterns made adoption even harder.
Solution :
I focused on redesigning Verge around clarity, speed, and scalability. The UI system was refreshed with a new typographic scale, accessible color tokens, unified icons, and spacing rules for dense tables. Dashboards were restructured to highlight high-signal KPIs first, with expandable detail to reduce chart clutter. Enforcement and variance analysis flows were streamlined with pre-filtered drilldowns and one-click export/share.
I also introduced charting and data-visualization guidelines, defining rules for states, outliers, and comparison modes. These improvements were documented and systematized, establishing reusable patterns that supported new modules like Enforcement Optimization, Occupancy+, and Revenue Audit.
Challenge :
The main challenge was to modernize the interface and simplify analytics without rewriting core data pipelines or vendor integrations.
I needed to design for both technical and non-technical users, ensuring accessibility while preserving the complexity of multi-source analytics. At the same time, I had to create scalable UI/UX patterns that would serve as a foundation for future modules and reduce design/engineering effort.
Summary :
The redesign transformed Verge into a modern, operator-first platform. Users gained faster comprehension of KPIs, shorter end-to-end flows, and improved readability. Accessibility enhancements supported smoother onboarding, while scalable design patterns positioned RiseTek to expand modules with less effort. By aligning visual clarity with actionable insights, the platform evolved into a more trusted, efficient, and scalable smart mobility solution.