Research & Product Design
COMPLIANT CHAT GPT
A healthcare-focused AI platform designed to bring the power of ChatGPT to clinicians and institutions, while ensuring HIPAA compliance. The tool streamlines documentation, diagnosis support, and treatment planning with secure, compliant AI workflows.
Year :
2023 - 2024
Industry :
AI & Healthcare / Saas
Client :
Confidential
Project Duration :
6 months
Problem :
Users were quickly abandoning the platform due to unclear pricing, confusing subscription flows, and a lack of intuitive UX compared to ChatGPT. Overly technical compliance messaging made it hard for doctors and non-technical users to trust or adopt the product.
Solution :
We redesigned the experience to simplify pricing, payments, and HIPAA communication. The new solution included a clearer landing page with visual compliance diagrams, streamlined onboarding, side-by-side pricing tables, and a more ChatGPT-like interface. Usability improvements ensured inclusivity for both technical and non-technical users.
Challenge :
The key challenge was balancing regulatory complexity with usability. We needed to:
Clarify pricing and payment structures.
Communicate HIPAA compliance visually, not with jargon.
Improve UX to reduce abandonment.
Match ChatGPT’s intuitive performance while maintaining enterprise-grade security.
Summary :
Through user interviews and iterative design, we created a more accessible and trustworthy platform. Outcomes included:
Higher conversion rates with simplified plans.
Reduced drop-off through clearer usability.
Stronger enterprise sales with better differentiation.
Increased trust via visualized HIPAA safeguards.
Faster adoption thanks to a familiar ChatGPT-like experience.
More Projects
Research & Product Design
COMPLIANT CHAT GPT
A healthcare-focused AI platform designed to bring the power of ChatGPT to clinicians and institutions, while ensuring HIPAA compliance. The tool streamlines documentation, diagnosis support, and treatment planning with secure, compliant AI workflows.
Year :
2023 - 2024
Industry :
AI & Healthcare / Saas
Client :
Confidential
Project Duration :
6 months
Problem :
Users were quickly abandoning the platform due to unclear pricing, confusing subscription flows, and a lack of intuitive UX compared to ChatGPT. Overly technical compliance messaging made it hard for doctors and non-technical users to trust or adopt the product.
Solution :
We redesigned the experience to simplify pricing, payments, and HIPAA communication. The new solution included a clearer landing page with visual compliance diagrams, streamlined onboarding, side-by-side pricing tables, and a more ChatGPT-like interface. Usability improvements ensured inclusivity for both technical and non-technical users.
Challenge :
The key challenge was balancing regulatory complexity with usability. We needed to:
Clarify pricing and payment structures.
Communicate HIPAA compliance visually, not with jargon.
Improve UX to reduce abandonment.
Match ChatGPT’s intuitive performance while maintaining enterprise-grade security.
Summary :
Through user interviews and iterative design, we created a more accessible and trustworthy platform. Outcomes included:
Higher conversion rates with simplified plans.
Reduced drop-off through clearer usability.
Stronger enterprise sales with better differentiation.
Increased trust via visualized HIPAA safeguards.
Faster adoption thanks to a familiar ChatGPT-like experience.
More Projects
Research & Product Design
COMPLIANT CHAT GPT
A healthcare-focused AI platform designed to bring the power of ChatGPT to clinicians and institutions, while ensuring HIPAA compliance. The tool streamlines documentation, diagnosis support, and treatment planning with secure, compliant AI workflows.
Year :
2023 - 2024
Industry :
AI & Healthcare / Saas
Client :
Confidential
Project Duration :
6 months
Problem :
Users were quickly abandoning the platform due to unclear pricing, confusing subscription flows, and a lack of intuitive UX compared to ChatGPT. Overly technical compliance messaging made it hard for doctors and non-technical users to trust or adopt the product.
Solution :
We redesigned the experience to simplify pricing, payments, and HIPAA communication. The new solution included a clearer landing page with visual compliance diagrams, streamlined onboarding, side-by-side pricing tables, and a more ChatGPT-like interface. Usability improvements ensured inclusivity for both technical and non-technical users.
Challenge :
The key challenge was balancing regulatory complexity with usability. We needed to:
Clarify pricing and payment structures.
Communicate HIPAA compliance visually, not with jargon.
Improve UX to reduce abandonment.
Match ChatGPT’s intuitive performance while maintaining enterprise-grade security.
Summary :
Through user interviews and iterative design, we created a more accessible and trustworthy platform. Outcomes included:
Higher conversion rates with simplified plans.
Reduced drop-off through clearer usability.
Stronger enterprise sales with better differentiation.
Increased trust via visualized HIPAA safeguards.
Faster adoption thanks to a familiar ChatGPT-like experience.